{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Certification Issues for Technical Support Professionals","author_name":"Edward G. Barrow, Patrice Rhoades-Baum","thumbnail_url":"https://www.ebooknetworking.net/books/157/125/big157125062X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-157125062X.html\">Certification Issues for Technical Support Professionals</a>","width":400,"height":300}