{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Listening With Empathy: Creating Genuine Connections With Customers and Colleagues","author_name":"John Selby","thumbnail_url":"https://www.ebooknetworking.net/books/157/174/big1571745149.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1571745149.html\">Listening With Empathy: Creating Genuine Connections With Customers and Colleagues</a>","width":400,"height":300}