{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Designing and Delivering Superior Customer Value:  Concepts, Cases, and Applications","author_name":"Art Weinstein","thumbnail_url":"https://www.ebooknetworking.net/books/157/444/big1574442406.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1574442406.html\">Designing and Delivering Superior Customer Value:  Concepts, Cases, and Applications</a>","width":400,"height":300}