{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Managing High-Tech Services Using a CRM Strategy","author_name":"Donald F. Blumberg","thumbnail_url":"https://www.ebooknetworking.net/books/157/444/big1574443461.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1574443461.html\">Managing High-Tech Services Using a CRM Strategy</a>","width":400,"height":300}