{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Designing the Best Call Center for Your Business (CMP Books)","author_name":"Brendan B. Read","thumbnail_url":"https://www.ebooknetworking.net/books/157/820/big1578200636.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1578200636.html\">Designing the Best Call Center for Your Business (CMP Books)</a>","width":400,"height":300}