{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship","author_name":"Joseph Fleischer, Brendan Read","thumbnail_url":"https://www.ebooknetworking.net/books/157/820/big1578200970.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1578200970.html\">The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship</a>","width":400,"height":300}