{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value","author_name":"Frederick F. Reichheld, Thomas Teal","thumbnail_url":"https://www.ebooknetworking.net/books/157/851/big1578516870.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1578516870.html\">The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value</a>","width":400,"height":300}