{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Foundations of Customer Service","author_name":"Barbara Foxenberger Brown, Mark Adel","thumbnail_url":"https://www.ebooknetworking.net/books/157/974/big1579741754.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1579741754.html\">Foundations of Customer Service</a>","width":400,"height":300}