{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Benchmarking Water Utility Customer Relations Best Practices","author_name":"Roger Patrick, Christine Kozlosky","thumbnail_url":"https://www.ebooknetworking.net/books/158/321/big1583214267.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1583214267.html\">Benchmarking Water Utility Customer Relations Best Practices</a>","width":400,"height":300}