{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)","author_name":"Rue Green","thumbnail_url":"https://www.ebooknetworking.net/books/158/714/big1587142902.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1587142902.html\">Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)</a>","width":400,"height":300}