{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation (Service Systems and Innovations in Business and Society Coll)","author_name":"Motwani, Jaideep","thumbnail_url":"https://www.ebooknetworking.net/books/160/649/big1606494074.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1606494074.html\">Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation (Service Systems and Innovations in Business and Society Coll)</a>","width":400,"height":300}