{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance (Supply and Operations Management Collection)","author_name":"Kmetz, John","thumbnail_url":"https://www.ebooknetworking.net/books/160/649/big1606494546.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1606494546.html\">Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance (Supply and Operations Management Collection)</a>","width":400,"height":300}