{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service Level Management Complete Certification Kit - Comprehensive Study Book and eLearning Program","author_name":"Ivanka Menken","thumbnail_url":"https://www.ebooknetworking.net/books/174/304/big1743047266.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1743047266.html\">Service Level Management Complete Certification Kit - Comprehensive Study Book and eLearning Program</a>","width":400,"height":300}