{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"A Hotel Manager's Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction","author_name":"Vincent P. Magnini, Carol J. Simon","thumbnail_url":"https://www.ebooknetworking.net/books/177/188/big1771883480.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1771883480.html\">A Hotel Manager&#039;s Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction</a>","width":400,"height":300}