{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Problem Manager: Careers in IT Service Management (BCS Guides to It Roles)","author_name":"Colin Rudd","thumbnail_url":"https://www.ebooknetworking.net/books/178/017/big1780172370.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1780172370.html\">Problem Manager: Careers in IT Service Management (BCS Guides to It Roles)</a>","width":400,"height":300}