{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Customer Rules: The 39 essential rules for delivering sensational service","author_name":"Lee Cockerell","thumbnail_url":"https://www.ebooknetworking.net/books/178/125/big1781251223.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1781251223.html\">The Customer Rules: The 39 essential rules for delivering sensational service</a>","width":400,"height":300}