{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Dear Customer Services: Letters from the World's Most Troublesome Shopper","author_name":"Terry Ravenscroft","thumbnail_url":"https://www.ebooknetworking.net/books/184/317/big1843172968.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1843172968.html\">Dear Customer Services: Letters from the World&#039;s Most Troublesome Shopper</a>","width":400,"height":300}