{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Information Management","author_name":"Phil Fawcett, Graham Flower","thumbnail_url":"https://www.ebooknetworking.net/books/184/516/big1845162838.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1845162838.html\">Customer Information Management</a>","width":400,"height":300}