{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Measuring and Improving Productivity in Services: Issues, Strategies and Challenges (Services, Economy and Innovation)","author_name":"Faridah Djellal, Faiz Gallouj","thumbnail_url":"https://www.ebooknetworking.net/books/184/720/big1847202691.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1847202691.html\">Measuring and Improving Productivity in Services: Issues, Strategies and Challenges (Services, Economy and Innovation)</a>","width":400,"height":300}