{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Integrated Measurement. Kpis and Metrics for Itsm, a Narrative Account","author_name":"Daniel McLean","thumbnail_url":"https://www.ebooknetworking.net/books/184/928/big1849283834.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1849283834.html\">Integrated Measurement. Kpis and Metrics for Itsm, a Narrative Account</a>","width":400,"height":300}