{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Ten Steps to Itsm Success","author_name":"It Governance, Angelo Esposito, Timothy Rogers","thumbnail_url":"https://www.ebooknetworking.net/books/184/928/big1849284563.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1849284563.html\">Ten Steps to Itsm Success</a>","width":400,"height":300}