{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"People Talk: The Skills of Positive Communication and Customer Care","author_name":"Judi James","thumbnail_url":"https://www.ebooknetworking.net/books/185/835/big1858355206.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1858355206.html\">People Talk: The Skills of Positive Communication and Customer Care</a>","width":400,"height":300}