{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Assessment of the three-column format SERVQUAL: An experimental approach (Working paper series)","author_name":"Albert Caruana","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1863426442.html\">Assessment of the three-column format SERVQUAL: An experimental approach (Working paper series)</a>","width":400,"height":300}