{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Voices into Choices: Acting on the Voice of the Customer","author_name":"Christina H. Brodie, Gary Burchill","thumbnail_url":"https://www.ebooknetworking.net/books/188/473/big1884731139.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1884731139.html\">Voices into Choices: Acting on the Voice of the Customer</a>","width":400,"height":300}