{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Wow! That's What I call Service: Stories of Great Customer Service from the Wow! Awards","author_name":"Don Hales","thumbnail_url":"https://www.ebooknetworking.net/books/190/582/big1905823169.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1905823169.html\">Wow! That&#039;s What I call Service: Stories of Great Customer Service from the Wow! Awards</a>","width":400,"height":300}