{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service Offerings and Agreements - A Guide for ITIL® V3 Exam Candidates","author_name":"Richard Griffiths","thumbnail_url":"https://www.ebooknetworking.net/books/190/612/big1906124604.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1906124604.html\">Service Offerings and Agreements - A Guide for ITIL® V3 Exam Candidates</a>","width":400,"height":300}