{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"ITIL V3 Service Strategy Demand Management of IT Services Practical and Complete Handbook","author_name":"Ivanka Menken","thumbnail_url":"https://www.ebooknetworking.net/books/192/157/big1921573465.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1921573465.html\">ITIL V3 Service Strategy Demand Management of IT Services Practical and Complete Handbook</a>","width":400,"height":300}