{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition)","author_name":"Andrew Hiles","thumbnail_url":"https://www.ebooknetworking.net/books/193/133/big1931332193.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1931332193.html\">Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition)</a>","width":400,"height":300}