{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Driving Peak Sales Performance in Call Centers","author_name":"Mary Murcott","thumbnail_url":"https://www.ebooknetworking.net/books/193/255/big1932558055.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1932558055.html\">Driving Peak Sales Performance in Call Centers</a>","width":400,"height":300}