{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Becoming a Customer-Focused Organization","author_name":"Craig Cochran","thumbnail_url":"https://www.ebooknetworking.net/books/193/282/big1932828052.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1932828052.html\">Becoming a Customer-Focused Organization</a>","width":400,"height":300}