{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life","author_name":"Michael D. Brown MBA","thumbnail_url":"https://www.ebooknetworking.net/books/193/363/big1933631643.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1933631643.html\">Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life</a>","width":400,"height":300}