{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service Rules!: 52 Ways to Create A Customer-Centric Business","author_name":"Don Gallegos","thumbnail_url":"https://www.ebooknetworking.net/books/193/840/big1938406397.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1938406397.html\">Customer Service Rules!: 52 Ways to Create A Customer-Centric Business</a>","width":400,"height":300}