{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Communication Skills: Resolving arguments with colleagues and acquaintances.: Conflict management & Verbal Abuse","author_name":"Emma Gertony","thumbnail_url":"https://www.ebooknetworking.net/books/197/597/big1975979990.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1975979990.html\">Communication Skills: Resolving arguments with colleagues and acquaintances.: Conflict management &amp; Verbal Abuse</a>","width":400,"height":300}