{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"La rÃƒÆ’Ã‚Â©volution ToC Lean Six Sigma dans les services Comprendre, analyser et amÃƒÆ’Ã‚Â©liorer la performance de sa relation de service","author_name":"Florent A. Meyer","thumbnail_url":"https://www.ebooknetworking.net/books/236/233/big2362330214.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-2362330214.html\">La rÃƒÆ’Ã‚Â©volution ToC Lean Six Sigma dans les services Comprendre, analyser et amÃƒÆ’Ã‚Â©liorer la performance de sa relation de service</a>","width":400,"height":300}