{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Das ABC des Call Center Management: Die wichtigsten Fachbegriffe rund um Call Center und Kundenservice (German Edition)","author_name":"Günter Greff, Simone Fojut","thumbnail_url":"https://www.ebooknetworking.net/books/332/287/big332287141X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-332287141X.html\">Das ABC des Call Center Management: Die wichtigsten Fachbegriffe rund um Call Center und Kundenservice (German Edition)</a>","width":400,"height":300}