{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Effective IT Service Management: To ITIL and Beyond!","author_name":"Rob Addy","thumbnail_url":"https://www.ebooknetworking.net/books/354/073/big3540731970.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3540731970.html\">Effective IT Service Management: To ITIL and Beyond!</a>","width":400,"height":300}