{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Information Technology Infrastructure Library (ITIL®): Einführung des Prozesses Problem Management in der Business Unit Science & Technology der Bayer Business Services GmbH (German Edition)","author_name":"Ralf Kitz","thumbnail_url":"https://www.ebooknetworking.net/books/363/885/big3638853896.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3638853896.html\">Information Technology Infrastructure Library (ITIL®): Einführung des Prozesses Problem Management in der Business Unit Science &amp; Technology der Bayer Business Services GmbH (German Edition)</a>","width":400,"height":300}