{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Impact of Employment Strategies in Hotels and Resorts: A Case Study Analysis of their Effect On Service Quality and Empowerment in Australian Four and Five-Star Organisations","author_name":"Grant Cairncross","thumbnail_url":"https://www.ebooknetworking.net/books/363/900/big3639005171.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3639005171.html\">The Impact of Employment Strategies in Hotels and Resorts: A Case Study Analysis of their Effect On Service Quality and Empowerment in Australian Four and Five-Star Organisations</a>","width":400,"height":300}