{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Creating an Informed Customer Service Model: Using Action Research","author_name":"Jennie Deneka","thumbnail_url":"https://www.ebooknetworking.net/books/363/901/big363901426X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-363901426X.html\">Creating an Informed Customer Service Model: Using Action Research</a>","width":400,"height":300}