{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Relationship Management in the Airline Industry","author_name":"Schmid, Volker","thumbnail_url":"https://www.ebooknetworking.net/books/364/091/big3640914481.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3640914481.html\">Customer Relationship Management in the Airline Industry</a>","width":400,"height":300}