{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Determinants of Service Quality for Customers: An Overview of Loyalty","author_name":"Matelong, Nebert","thumbnail_url":"https://www.ebooknetworking.net/books/365/943/big3659435384.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3659435384.html\">Determinants of Service Quality for Customers: An Overview of Loyalty</a>","width":400,"height":300}