{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Kundenzufriedenheit. Konzepte - Methoden - Erfahrungen","author_name":"NA","thumbnail_url":"https://www.ebooknetworking.net/books/383/490/big3834901903.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3834901903.html\">Kundenzufriedenheit. Konzepte - Methoden - Erfahrungen</a>","width":400,"height":300}