{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Route to Customer Satisfaction is Through Employees: Impact of Management Practices","author_name":"Amit Gupta","thumbnail_url":"https://www.ebooknetworking.net/books/383/833/big3838338677.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3838338677.html\">Route to Customer Satisfaction is Through Employees: Impact of Management Practices</a>","width":400,"height":300}