{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Centric Business Models, two steps beyond Customer Relation Management","author_name":"Thomas Rolf","thumbnail_url":"https://www.ebooknetworking.net/books/383/867/big3838676580.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3838676580.html\">Customer Centric Business Models, two steps beyond Customer Relation Management</a>","width":400,"height":300}