{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Relationship Marketing and CRM in Indian Retail Banking: Lessons from India's Best CRM-savvy Banks","author_name":"Kallol Das","thumbnail_url":"https://www.ebooknetworking.net/books/384/543/big3845430052.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3845430052.html\">Relationship Marketing and CRM in Indian Retail Banking: Lessons from India&#039;s Best CRM-savvy Banks</a>","width":400,"height":300}