{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"What do 'Switched-on' Customers Really Value?: A study of relationship and services marketing in the New Zealand retail banking sector","author_name":"Jesse Candy","thumbnail_url":"https://www.ebooknetworking.net/books/384/652/big3846528307.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-3846528307.html\">What do &#039;Switched-on&#039; Customers Really Value?: A study of relationship and services marketing in the New Zealand retail banking sector</a>","width":400,"height":300}