{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Complaint Management in the Hotel Industry","author_name":"Maria Aradhana","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-8188683965.html\">Complaint Management in the Hotel Industry</a>","width":400,"height":300}