{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations","author_name":"Lucy Kimbell","thumbnail_url":"https://www.ebooknetworking.net/books/906/369/big9063693532.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-9063693532.html\">The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations</a>","width":400,"height":300}