{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service Economics: Profitable growth with a brand driven service strategy","author_name":"Steve Downton, Hilbrand Rustema, Jan van Veen","thumbnail_url":"https://www.ebooknetworking.net/books/996/398/big9963983804.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-9963983804.html\">Service Economics: Profitable growth with a brand driven service strategy</a>","width":400,"height":300}