{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Feedback:  How to Get It, How to Pass It Along","author_name":"Constantine Von Hoffman","thumbnail_url":"https://www.ebooknetworking.net/books/B00/005/bigB00005RHZO.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00005RHZO.html\">Customer Feedback:  How to Get It, How to Pass It Along</a>","width":400,"height":300}